Colderatti guarantees to the original purchaser that the products and component parts are free of material and workmanship defects within the specified period.
4 Years: Metal frame/shell against defects like cracks or water loss.
2 Years: Core chiller functionality against malfunctions.
1 Year: Other components, including the LCD, pump, wheels, handles, and any other components not mentioned.
• Use Colderatti OEM filters and parts exclusively.
Perform routine maintenance:
• Filter Change every 2 weeks.
• Deep Clean every 8 weeks. Recommended methods for deep cleaning include cycling white vinegar or a natural citric acid solution through the system to remove buildup.
• Water Change: every 1 week, replace 100% of the water with new water.
• Purchase the Commercial Quarterly Maintenance Package - this provides the business with 100% of all OEM parts required for routine maintenance and warranty (billed once per quarter, per each Colderatti unit).
Failure to adhere to these requirements voids the warranty. In the case of voided warranty, technical support is available, and servicing will only be offered at Colderatti’s discretion, but without warranty protection.
Colderatti guarantees to the original consumer purchaser that the products and component parts are free of material and workmanship defects within the specified period
4 Years: Metal frame/shell against defects like cracks or water loss.
2 Years: Core chiller functionality against malfunctions.
1 Year: Other components, including the LCD, pump, wheels, etc.
• Use Colderatti OEM filters and parts exclusively.
Perform routine maintenance:
• Filter Change every 4 weeks.
• Deep Clean every 12 weeks. Recommended methods for deep cleaning include cycling white vinegar or a natural citric acid solution through the system to remove buildup.
• Water Change: every 3 weeks, replace 100% of the water with new water.
• Purchase the Quarterly Maintenance Package - this provides the owner with 100% of all OEM parts required for routine maintenance and warranty (billed once per quarter, per each Colderatti unit).
Failure to adhere to these requirements voids the warranty. In the case of voided warranty, technical support is available, and servicing will only be offered at Colderatti’s discretion, but without warranty protection.
Colderatti guarantees to the original consumer purchaser that the products and component parts are free of material and workmanship defects within the specified period:
Structure: Your Colderatti Cold Plunge is warranted against water loss due to defects in the shell, cracks, or delamination of the interior surface of the shell for one year from the original date of purchase.
Core Functionality: Pumps, chillers, heaters, and the control system are warranted against malfunctions for one year from the original date of purchase.
Other Components: All plumbing components, LED lighting, and mechanical parts are warranted for one year from the original date of purchase.
This limited warranty is void if non-Colderatti OEM parts are used or if a new Colderatti filter is not replaced at least 1x per month.
To make a warranty claim, contact the retailer or distributor where you purchased the product, with proof of purchase and a written description of the defect. If purchased directly from Colderatti, contact us at support@colderatti.com. Be sure to include the following information in your request:
• Order number
• Proof of purchase
• Purchaser's name
• Date of purchase
• Details of the issue
At its discretion, Colderatti will repair or replace defective parts or products covered under this warranty. Removal, shipping, and reinstallation costs are the owner’s responsibility.
This warranty is void if:
1. The product is altered, misused, neglected, or improperly maintained.
2. Non-Colderatti parts or accessories are used.
3. Required maintenance is not performed, or the Quarterly Maintenance Package is not purchased.
Colderatti is not liable for incidental or consequential damages, including loss of use, water damage, or repair costs exceeding the original purchase price.
This warranty provides specific legal rights. Other rights may vary by state.
For further details or service inquiries, contact us at support@colderatti.com